Frequently Asked Questions (FAQ)
What types of appliances do you repair?
We service most major home appliances, including refrigerators, ovens, stoves, dishwashers, washing machines, dryers, and more—both built-in and freestanding models.
Do you work with high-end or luxury brands?
Yes, we specialize in servicing high-end brands. While we are not affiliated with or endorsed by any specific manufacturer, we have extensive experience working with premium appliances.
Are your technicians licensed?
Yes, all of our technicians are licensed, insured, and background-checked. We are a licensed appliance repair provider in California (License A 49953).
How quickly can I get an appointment?
We offer same-day and next-day appointments in many areas. Availability depends on your location and the time of your request.
Do you charge for diagnostics?
Yes, we charge a diagnostic fee, but the fee is waived if you proceed with the recommended repair.
Will I get an estimate before work begins?
Absolutely. After diagnosing the issue, our technician will provide a clear, upfront estimate. Work will only begin after your approval.
Do you use original parts?
Whenever possible, we use original or manufacturer-approved parts to ensure long-term performance and safety.
What is your warranty policy?
We offer a 90-day warranty on labor and parts (if supplied by us). If the same issue recurs within this period, we’ll return at no additional cost.
What are your payment options?
We accept credit/debit cards, checks, cash, and invoices (for approved commercial clients). Full payment is due at the time of service.